Process management

- Choose the language of the operations. English is recommended but some documents can be produced in other language (French, German, Dutch, Spanish, etc.) to be used by the offshore team
- Adapt the process to the evolution of the project, culture and capabilities of the teams
- Make sure the key objectives of the process are met at all time
- Continuously improve the process and the methodology documents
- Train team members on the process and explain the key elements

Follow up and corrective actions

- Follow up the application of the process that we chose to apply (guidelines, iterations, use case creations, multi-tiered developments, daily build, automated tests, etc.)
- Creation and monitoring of the progress reporting of the offshore team
- Correction and improvement of the process and reporting
- Continuous corrective actions to meet the objectives of the project
- Continuous training of the offshore team to correctly apply the process
- Communication of the experience to apply complex steps and workflows
- Regular meetings with the client to constantly improve its satisfaction by improving the process and solving issues

Helping your team to adapt to the project evolutions

- Continuous training to ensure the proper actions and understanding of the process and documentation
- Adapting the workflows and roles to the capabilities of your team and to the realities of the project
- Setting up ambitious and realistic iteration goals
- Adapting the goals to the situation of the project
- Managing crisis situation with the offshore team
- Requesting the proper reporting
- Understanding some difficult steps of the process (use case management, automated tests, daily builds, etc.)

Managing the distant team to apply your recommendations

- Team management, skills selection and general human resources organization
- Training team managers
- Continuously training the team to reach the goals of the methodology
- Helping to create the proper reporting
- Automation, automatic processes and reporting
- Crisis situation management
- Management of the quality and reliability
- Managing performance and productivity
- Building transparency in the communications
- Improving IT infrastructure and tools configuration

Making a commitment on the success of your development

We are ready to make the commitment to lead your outsourced operations to success, if you allow us to have the appropriate management role to organize and make decisions on your outsourcing process.

Expanding the process to your local teams

The process that is required for outsourced developments can also be applied to your local developments. It is very often a surprise to realize that the process brings clarity and control without reducing the global productivity of the operations.